Not only do we pride ourselves highly on our workmanship we pride ourselves just as high on our timely and concise communication with you and providing you a fair price for you job.
There are three main ways we do this:
Small jobs. When you call us, we will discuss your job and aim to give you an estimate on the price of your job on the spot. If you agree on the price we will schedule you in. Once we arrive we will go over your job and confirm the price, if anything changes or we identify additional works required over and above what you have explained to us we will discuss this with you and you have the chance to cancel if you do not wish to proceed before the job even starts. A small cancelation fee of $55 +gst will occur. Alternatively if we can see an easier or simpler way of doing the job we will advise you what the saving will be prior to commencing work.
Medium/large jobs. We recommend coming to visit your house/work site to go over your job. We will get prices for all parts and equipment required for your specific job including labour and access equipment if required and then contact you with a fixed price. If you accept we may ask for a deposit up front and once completed the remaining due on an agreed date, generally on completion of your job.
Charge up. If you would like us to just simply come and do your job, which is ideal for fault finding/half day jobs we can do so. Our rate is $75.00 per hour +gst. No call out fee between 7am-4pm Mon-Friday. Although a small travel fee which covers the costs of the vehicle of $1.00 per km one way will occur. Materials used will be charged additional to this, discounts on materials will apply for repeat customers and gold card members.
For any questions you may have about the above information or anything else, please feel free to get in touch via phone, email, web chat, or our contact form on this site.
Added peace of mind: We are NZ registered, qualified, & insured, we are also members of master electricians, so you can rest assured, we only do work safely and to the highest of standards. Being a member also provides our customers with a $20,000 workmanship guarantee on every single job!